Privacy Policy

Effective Date: 03/31/2026

Introduction:

At The X Agency, we are dedicated to safeguarding the privacy of our users. This privacy policy details the types of information we collect, how we use and protect that information, and the choices users have regarding their data.

Information We Collect:

Personal Information: We collect personal information such as names, email addresses, phone numbers, and business details, voluntarily provided by users when signing up or interacting with our coaching and software services.

Usage Data:

We automatically collect usage data, including IP addresses, browser types, and operating systems, to analyze trends, administer the software, and enhance user experience.

Use of Information:

Personal Information: This information is used to provide and improve our services, communicate with users, and fulfill their requests. This includes notifications, updates, and support-related communications.

Usage Data: This data is used for statistical analysis, performance monitoring, fraud prevention, and legal compliance.

SMS Communication Consent:

By providing your phone number, you consent to receive SMS messages from The Xagency. These messages may include appointment reminders, service updates, and promotional messages. Message frequency may vary. Message and data rates may apply.

SMS Opt-In Data Protection:

We do not share, sell, rent, or disclose SMS opt-in data or consent with third parties for marketing purposes. Your information is used solely for communication related to our services.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can choose to disable cookies through your browser settings.

Data Security:

We implement physical, technical, and administrative safeguards to protect user data. Despite our efforts, no data transmission or storage can be guaranteed to be completely secure.

Data Retention:

Personal information is retained as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Data that is no longer needed is securely deleted or anonymized.

Data Sharing:

We may share personal information with trusted third-party service providers who assist in delivering our services. These providers are contractually obligated to maintain confidentiality and use the information solely for specified purposes.

Your Rights and Choices:

Users can access, modify, or delete their personal information, subject to legal requirements, through account settings or by contacting support. Users can also opt-out of certain communications.

Changes to this Privacy Policy:

We may update this policy at any time. Users will be notified of significant changes by email or prominent notice on our website.

Contact Us:

For questions or concerns about this privacy policy, contact us at [email protected]